Privacy policy

Last updated: November 8, 2025

Avtentyka Design Studio operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Avtentyka Design Studio is a store powered by Shopify Inc., which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand the terms regarding the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies you or that can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably identify you.

Depending on how you interact with the Services, your place of residence, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact information, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card numbers, debit card numbers, bank account details, payment card information, transaction details, payment method, and payment confirmations.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us, including information you include in communications such as customer service inquiries.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, such as when you create an account, use the Services, communicate with us, or otherwise provide your information;
Automatically through the Services, including from your device when you access our website, and through cookies and similar technologies;
From service providers, including when they process personal information on our behalf;
From business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing, Customizing, and Improving the Services

To provide the Services, perform our contract with you, process payments, fulfill orders, manage returns and exchanges, create and manage your account, send account notifications, arrange shipping, allow reviews, and personalize your shopping experience (for example, by recommending products based on your activity).

Marketing and Advertising

To send marketing communications via email, SMS, or post, and to display online advertisements related to products or services on our website or other websites, including based on items you previously viewed or purchased.

Security and Fraud Prevention

To authenticate accounts, provide secure checkout experiences, detect and prevent fraud or illegal activities, and protect our Services. You are responsible for maintaining the confidentiality of your account credentials.

Customer Support and Communication

To respond to inquiries, provide customer service, and maintain our business relationship with you.

Legal Compliance

To comply with applicable laws, respond to lawful requests from public authorities, enforce our policies, and protect our rights or the rights of others.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

With Shopify Inc., service providers, and third parties who provide services on our behalf (IT management, payment processing, analytics, shipping, cloud storage, etc.);
With marketing and advertising partners to provide targeted advertising;
When you instruct us or consent to disclosure (for example, via social media integrations);
With our affiliates or corporate group entities;
In connection with a business transaction (such as a merger or bankruptcy);
To comply with legal obligations or protect our rights.

Relationship with Shopify

The Services are hosted by Shopify Inc., which collects and processes personal information to provide and improve the Services. Information you submit may be transferred to and processed by Shopify and third parties located outside your country of residence.

We may also use enhanced Shopify features that incorporate data from your interactions with our store, other merchants, and Shopify. In such cases, Shopify may act as a data controller for certain processing activities. You may consult Shopify’s Consumer Privacy Policy for more information about how Shopify processes your data and your rights.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. Information shared on public or semi-public platforms, including social media, may be visible to other users without restriction.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention

No security system is completely secure, and we cannot guarantee absolute security. We recommend that you do not use unsecured channels to transmit sensitive information.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have the following rights:

Right of access
Right to deletion
Right to rectification
Right to data portability
Right to manage marketing communications (unsubscribe at any time)

If you reside in the UK or the European Economic Area (EEA), you may also have:

The right to object to or restrict processing
The right to withdraw consent (without affecting prior lawful processing)

You may exercise your rights by contacting us at the details below. We may need to verify your identity before processing your request.

Complaints

If you have concerns about our processing of your personal information, please contact us. Depending on your location, you may have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses approved by the European Commission or equivalent UK mechanisms, unless the destination country is recognized as providing adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the revised version on this website and update the “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: avtentykastudio@gmail.com

For the purposes of applicable data protection laws, Avtentyka Design Studio is the data controller of your personal information.